Job Description

We are looking for a seasoned DevOps & Atlassian Tools Trainer who combines deep technical expertise with a passion for adult learning. This role is ideal for someone who thrives in complex, adaptive environments and enjoys empowering cross-functional teams through impactful learning experiences. The trainer will work with participants from diverse technical backgrounds to design and deliver engaging programs that promote best practices and optimize the use of Atlassian tools (such as Jira, Confluence, Bitbucket) and DevOps methodologies. The ideal candidate is a systems thinker, capable of translating technical concepts into accessible learning, and aligning training initiatives with strategic business outcomes.

Your future duties and responsibilities

Conduct learning needs assessments for engineers, product managers, and delivery leads. Design modular, experiential learning programs tailored to skill levels and team needs. Deliver training on:

- Jira, Jira Service Management, Jira Product Discovery

- Confluence usage and governance

- Bitbucket and git-flow concepts

- DevOps principles (CI/CD, observability, automation)

- Terraform and infrastructure-as-code practices

- Agile delivery and product-centric workflows

Facilitate workshops, coaching sessions, and asynchronous learning paths. Collaborate with platform/product teams to align tooling with desired ways of working. Promote feedback loops, metrics, and retrospectives as continuous learning mechanisms.

Required qualifications to be successful in this role

Proficiency in DevOps tooling and concepts (task management, documentation, source control, branching/versioning, linter, automated testing, secure software development). Solid understanding of CI/CD pipelines and Git workflows. Familiarity with Agile methodologies (Scrum, Kanban). Experience with cloud platforms (AWS, Azure, GCP) and infrastructure-as-code. Knowledge of Terraform, Docker, and related tools. Experience designing and delivering adult learning programs (corporate or technical). Strong facilitation skills, both in-person and virtual. Familiarity with instructional design models (ADDIE, SAM, etc.). Bilingual (English and French). Systems thinker with the ability to simplify complex concepts. Skilled at linking learning initiatives to strategic business outcomes. Comfortable navigating ambiguity and enabling others to do the same.


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Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...



You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.



Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.



You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.



At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.



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