Job Description

We are a compassionate, client-focused organization dedicated to supporting residents with developmental needs. Our mission is to help every resident achieve their developmental goals with dignity, independence, and inclusion.

Position Summary:

The Direct Support Worker (DSW) provides hands-on developmental support and personal care to residents, reporting to the Program Supervisor. The DSW plays a key role in delivering quality services, fostering a safe and respectful environment, and supporting residents' social, educational, and personal growth.

Key Responsibilities:

Implement Behaviour Support Plans (BSPs) and assist residents with daily living activities (personal hygiene, nutrition, medication, etc.) Promote independence, inclusion, and self-determination Support communication and self-expression using multiple methods Facilitate social, educational, and community participation Apply behavioural techniques and crisis interventions collaboratively with the team and families Accurately document client progress, incidents, and reports Maintain clean, safe, and welcoming residential environments Transport residents safely as per policy

Qualifications:

Post-secondary degree in Social Services (e.g., Social Service Worker, Developmental Services Worker, Child and Youth Worker) Minimum 2 years of experience in residential treatment or social services with individuals with developmental disabilities, autism, mental illness, or dual diagnosis Knowledge of MCCSS guidelines and Quality Assurance Management (QAM) standards Current CPR Level C / First Aid certification Safety Management Certificate (or willing to obtain) Valid G-class driver's license and insurance Acceptable Criminal Background Check / Vulnerable Sector Screening

Skills and Capabilities:

Strong interpersonal, observational, and crisis management skills Ability to work collaboratively in interdisciplinary teams and independently with residents Commitment to the organization's vision, mission, and core values Strong written and verbal English communication skills Basic computer proficiency

Work Conditions:

Physically and emotionally able to assist residents (lifting up to 50 lbs, kneeling, bending, engaging in physical intervention if necessary) Flexible to work evenings, weekends, and holidays Females are encouraged to apply

What We Offer:

Competitive hourly rate: $24/hour Opportunity to make a meaningful impact in the lives of residents Supportive and inclusive work environment Professional development and ongoing training
Job Types: Full-time, Part-time, Casual

Pay: $23.00-$25.00 per hour

Licence/Certification:

DSW diploma (required) Understanding and Managing Aggressive Behavior Certificate (required) Immunization Records (required) TB test (required) Vulnerable Sector Check (required)
Work Location: In person