Job Description

Paradigm Consulting Group is in an active growth phase and securing talented consultants is a critical component of our success. We are looking for Desktop Analysts to join our team. The role will be based in onsite, hybrid and remotely in Winnipeg for our Manitoba customers. Kindly note candidates must reside in Canada to qualify.

If you have strong experience with hardware and desktop software applications and feel that the responsibilities shown below describe you to a tee, we\'d like to hear from you!

Each requirement we receive varies, but the skillset may include:

• Resource must have own mode of transportation to travel
• Diploma, Degree or Certificate within the scope of Information Technology
• Experience providing desktop hardware and software support to users
• Experience administrating computer end-user devices in a large, complex environment supporting device hardware (e.g. PCs, mobile devices, and peripherals), operating systems, device imaging, application installation, deployment and security tools
• Experience managing Active Directory objects
• Experience using PS (PowerShell) to automate administrative tasks, scripting and remote execution
• Experience troubleshooting and managing file and print services including print server device management, printer mapping, file structure permission management
• The ability to communicate effectively and professionally including producing written technical material that is concise, grammatically correct, and structured to communicate the intended message with high efficacy.

Duties may include:

• Manage, & support end-user devices (laptops, desktops, rugged tablets, mobile phones, printers, etc)
• End user software support - Windows 10, Microsoft Apps for Enterprise (O365) and other desktop software applications
• Provide Tier 1 & 2 support at customer\'s Tech Support desk, a dedicated service for walk up support to end-users.
• Image, deploy and configure new computers/laptops and install various software application
• Speciality peripheral management, including Fleet Truck docks
• Recording all inventory, incidents/service request tickets into incident management system.

What you can expect from us:

• An IT and Business Consulting practice with over 32 years of experience and presence in Regina, Winnipeg, Saskatoon, Edmonton, Calgary and consultants working remotely across Canada
• Opportunity to work on exciting, challenging and transformational projects
• Support for your Professional Development program
• Competitive compensation, benefits, profit sharing and vacation policies
• An organization that believes in work/life balance: after seven (7) years of service, you will receive a six (6) week paid sabbatical to re-charge and relax
• Exciting Employee Ownership options
• Access to a network of consultants with deep knowledge and experience to support and connect with

Paradigm Consulting Group is in an active growth phase and securing talented consultants is a critical component of our success. The desired candidate will be a dynamic and energetic individual will join lead a high performing team of professionals committed to helping our customers get the most from their investments in business processes and information technology.

To learn more about our , or apply for these opportunities, please visit our website:

We thank you for your interest, however, only those selected for interviews will be contacted. Paradigm Consulting Group is committed to cultural diversity, inclusiveness and gender equity and we believe that everyone deserves to have equal opportunities. We encourage all qualified candidates to apply.

Paradigm Consulting Group