------------- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
or equivalent experience
Tasks
--------- Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents
Employment terms options
---------------------------- Early morning
Experience
-------------- 1 year to less than 2 years
Employment terms options
---------------------------- Morning
Day
Duree de l'emploi: Permanent
Langue de travail: Anglais
* Heures de travail: 32 to 40 hours per week
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