Deskside Support Technician

Delta, BC, CA, Canada

Job Description

Education: College/CEGEP Experience: 2 years to less than 3 years

Work setting

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Help desk

Tasks

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Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations

Computer and technology knowledge

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Internet Servers Desktop applications MS Office MS Windows

Transportation/travel information

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Public transportation is available

Work conditions and physical capabilities

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Tight deadlines Repetitive tasks Attention to detail Sitting

Personal suitability

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Accurate Ability to multitask Time management

Other benefits

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Free parking available Work Term: Permanent Work Language: English * Hours: 40 hours per week

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Job Detail

  • Job Id
    JD3066132
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Delta, BC, CA, Canada
  • Education
    Not mentioned