Job Description

Starkey is hiring a Design Technician. If you have excellent typing, computer, and communication skills and have the ability to follow directions, this position may be a fit for you. The Design Technician position is responsible for ensuring the quality, timeliness and accuracy of all hearing aids are designed, analyzed to improve errors. Apply today to join a well respected company that is driven by innovation and company culture. Hours are 7:00am - 3:30pm Monday - Friday.




Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better. Founded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what's possible. We are headquartered in Eden Prairie, Minnesota, have over 5,000 employees in 29 facilities across the globe, and do business in more than 100 markets worldwide.



Watch this video to see more of what sets Starkey apart.

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OB SUMMARY DESCRIPTION / PRIMARY PURPOSE OF JOB

This position is responsible for ensuring the quality, timeliness and accuracy of all hearing aids are designed, analyzed to improve the DE and ST errors. Design and analyze all new orders accurately

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OB RESPONSIBILITIES/RESULTS

Performs at least four of the following job functions: IIC, CE Design, CC Design, CIC Design, Ear mold Design, Remake Analyzing, Repair Response Adjustment, Technical Support, Audiogram verification and AOR entry.


Provide technical information to customers. Provide a dispenser with new products or technical information when necessary. Contact dispenser with technical information (if needed). Keep supervisor informed regarding consistent complaints Collect field failure data and report to supervisor.

Ensure all hearing aid information is entered into the computer timely and accurately.


Check analyzing to ensure consistency and correct Design. Maintain workflow to production and order processing.

Act as a liaison between customer and production.


Answer questions about capabilities of specific design matrices and options Ensure document manual is up to date Perform other duties/responsibilities as assigned

Job Requirements

Minimum Education and Experience


High School Diploma in Electronics/Acoustic is a plus or equivalent required

Competencies, Skills and Ability

Ability to read and comprehend work instructions. Good communication skills required. Excellent attention to detail required. Good organization skills required. Good hand-eye coordination required. Ability to communicate in French desired.

Work Context

Working Conditions

Stand approximately 15% of day and sit approximately 85% of the day. Regular attendance and responsiveness to reasonable job-related directives as given by the supervisor May have noise and dust in work area

Equipment Operation

* Standard office equipment