Job Description

Bertucci MedSpa is a leading dermatology clinic offering medical and cosmetic skin treatments in a professional, warm, and patient-focused environment. We pride ourselves on science-backed care and personalized service, with a commitment to exceptional outcomes and client satisfaction.

We are currently seeking a

Cosmetic & Medical Assistant

to join our dynamic team. If you're outgoing, detail-oriented, thrive in a clinical setting, and love helping people look and feel their best, we want to hear from you!

Key Responsibilities:

As a Cosmetic & Medical Assistant, you'll be an essential part of the patient journey. From greeting patients and assisting with procedures, to ensuring post-treatment care runs smoothly. Your role will include a blend of

clinical, administrative, and customer service

responsibilities, such as:

Clinical Responsibilities:

Assist physicians and other healthcare providers with cosmetic and medical procedures such as cosmetic injections and treatments, biopsies, and excisions. Under the supervising physician's guidance, consult with patients to ascertain their cosmetic concerns, obtain a medical history, formulate an assessment, and develop individualized treatment plans, amongst other things. Perform routine clinical tasks such as taking patient histories and obtaining vital signs. Provide detailed information and explanations to patients about products, procedures, and services. Organize and set up rooms with supplies, medications, and equipment needed for procedures (e.g., local anesthetic, botulinum toxin, soft tissue fillers, sclerotherapy) Perform venipuncture and ECGs, as per qualifications. Capture high quality, standardized before and after patient photographs. Prepare tissue specimens for testing. Cross-sell services offered by Bertucci MedSpa. Manage patient flow to maximize clinic efficiency and patient experience. Provide and discuss pre- and post-care instructions with patients. Ensure nursing station, treatment rooms, and work areas are clean, organized, and stocked with supplies. Sterilize instruments. Assist in maintaining a clean, welcoming, and aesthetically pleasing environment for clients and patients.

Administrative Responsibilities:

Accurately document all patient/client interactions in Electronic Medical Record (EMR). Check out patients, do billing, and book follow up appointments. Support inventory management for injectables, skincare, and supplies. Track and support patient retention strategies.

Patient Experience & Service:

Build and nurture relationships with existing, new and potential patients to enhance their experience, and maximize retention. Address patient concerns and questions with patience, empathy, and professionalism, ensuring a positive experience with the clinic. Maintain a polished and professional appearance and demeanor to reflect the clinic's commitment to excellence.

What's We're Looking For:

Wide-ranging knowledge of medical and cosmetic dermatology. Excellent customer service skills, communication, and organizational skills. Highly motivated and positive team player. Strong sales orientation. Meticulous attention to detail, with ability to see the big picture. Ability to work under pressure. Advanced computer skills including EMR software, Microsoft Word, Excel, Outlook and PowerPoint.

Physical Requirements:

Ability to stand for extended periods. Manual dexterity for handling medical instruments and devices.

Why Join Bertucci MedSpa?

Work alongside expert dermatologists in a respected clinic. Supportive team environment focused on growth and development. Opportunity to expand your skills in both cosmetic and medical aesthetics. Competitive compensation and staff discounts on treatments and products.
We thank all applicants, but only those selected for an interview will be contacted.

Job Types: Full-time, Part-time

Pay: $20.00-$25.00 per hour

Benefits:

On-site parking
Ability to commute/relocate:

Woodbridge, ON L4L 8E2: reliably commute or plan to relocate before starting work (required)
Work Location: In person