Job Description

Location: St. Clare\'s Mercy Hospital

Departmental Programme Co-ordinator D (Supervisory)
Human Resources - Volunteer Services
Temporary, Full Time (March 31, 2024 with the possibility of extension)
06307RP1
Hours 75 bi-weekly (8-hour shifts; days)
Salary CG-33, ($30.15 - $33.54)
Competition Number 2023005343
Posted Date 28 August 2023
Closing Date 4 September 2023

About Us
Newfoundland and Labrador Health Services (NL Health Services) brings together five former separate health entities - Eastern Health, Central Health, Western Health, Labrador-Grenfell Health, and the Newfoundland and Labrador Centre for Health Information. The creation of a provincial health authority was announced following recommendations from Health Accord NL.

NL Health Services is responsible for delivering health and community services to more than 528,000 people living in Newfoundland and Labrador and employs over 21,000 people. NLHealthServices.ca

Job Summary
The Coordinator, Volunteer Resources (CVR) is responsible for leading the coordination of volunteer resource programming within Eastern Health. It is accountable for the development, implementation, evaluation and maintenance of volunteer programs and services that support the needs of clients and the organization. The CVR is also responsible for overseeing and evaluating the volunteer lifecycle including recruitment (e.g. interview, reference and screening processes), orientation, training, scheduling and the overall placement experience of adult and teenage volunteers. Working independently and within a team, the CVR maintains an active and comprehensive program of volunteer resources to support our clients, the organization and its role in the community. This position will be primarily responsible for volunteers and volunteer programming at the St. Clare\'s Mercy Hospital and their affiliated community based programs. This position will also have significant involvement with the St. Clare\'s Mercy Hospital Auxiliary and the operation of the St. Clare\'s Gift Shop. Volunteer responsibilities within other programs/sites may be required.

Job Demands
By applying for this job, you acknowledge an understanding that regular requirements and demands of this job include (but are not limited to):
Occasionally required to lift/move objects, such as files and records up to 10 lbs.
Work provides the opportunity to occasionally stand, walk and bend and stretch within the office environment.
Constantly required to perform fine finger/precision work while sitting using a keyboard and mouse responding to information requests from clients, updating databases, and preparing correspondence, etc.
Visual concentration is constant when reading and editing documents, writing policies and reference documents and completing monthly reports. Occasionally there is unusual/distracting noise, glare from computer monitors and lack of privacy.
Exact results and precision are required when preparing reports, compiling statistical information, and reconciling bank statements.
Auditory concentration is constant while listening to multiple stakeholders, answering the telephones, etc.
Constantly impacted by interruptions and multiple time pressures/deadlines with a lack of control over work pace.
Work demands do not result in considerable fatigue requiring periods of rest.

Job Qualifications
Graduation with an approved/recognized baccalaureate degree in social sciences, education, human kinetics/recreation or business with a focus in human resources is required.
A minimum of three years of experience within the last five working in volunteer management or in a leadership role within the volunteer sector is required.
An in-depth knowledge of current trends, resources and information related to volunteerism is required.
Demonstrated proficiency in the use of Microsoft Office programs.
Demonstrated strong leadership, organizational and communication skills (both verbally and in writing).
Demonstrated supervisory skills including the ability to support and provide direction to others.
Proven ability to forge productive partnerships with community agents and other external stakeholders.
Demonstrated ability to build and maintain positive working relationships.
Demonstrated effective time management skills and the ability to prioritize.
Proven analytical, problem solving, decision-making skills and be able to work both collaboratively and with a high degree of independence and initiative.
A satisfactory record of work performance & attendance is required

Employees, to review your attendance record please refer to your employee portal on the Intranet for details. The attendance record is only available to employees who are currently in positions that accumulate sick time.

If this is an internal posting only, only applicants of the Eastern Health NAPE HS Regional Bargaining Unit will be considered. If this is an internal and external posting, all applications will be accepted and preference will be given to those qualified candidates who are internal to the Eastern Health NAPE HS Regional Bargaining Unit.

Apply online at https://employment.easternhealth.ca

Upon successfully applying for a vacancy then you will receive a confirmation email. If you do not receive this email please contact Recruitment 777-7777 ext 5-2 immediately

To become a part of our team, please submit an up to date resume/cover letter or application form online, clearly demonstrating how you meet the required qualifications. Include your current mailing address, day-time contact number, e-mail address, competition and employee number if applicable.

Contact Information for Recruitment Related Inquiries:

Telephone: (709) 777-7777 (5-2) or 1-800-563-3693
Email: employment@easternhealth.ca. Applications/resumes are not accepted at this email address.

If you are no longer interested in the position, you can withdraw your application by emailing employment@easternhealth.ca as soon as possible.

Eastern Health is committed to inclusive and barrier-free recruitment, selection, and onboarding processes. We will be happy to work with applicants requesting support during the process. If you have any questions, feel free to contact our Recruitment Line at 777-7777 press 5 then press 2 (long distance 1-800-563-3693) outlining how we can help.

EXTERNAL APPLICANTS: We thank all applicants for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to provide a satisfactory Certificate of Conduct from the RCMP or local Police (Vulnerable Sector Check may be required), educational documents, registration/licensure if applicable and Social Insurance Number.

Eastern Health