Department Managers are responsible for the sales results and daily management of their area. This includes executing marketing campaigns, managing inventory, and participating in meetings, in addition to the duties of a sales associate.
Leads department by demonstrating the highest standards of safety, customer service and merchandising
Communicates information and priorities to associates and ensures they have the direction and tools needed to complete their tasks
Manages associate performance through feedback and identifying training opportunities
Handles associate and customer concerns in a fair and professional manner
Can manage changing priorities in a fast-paced environment
Motivate others through their positive attitude to always be improving
Demonstrates the drive and commitment needed to reach goals
Experience in retail sales and supervision is preferred
A knowledge of department products is an asset
Experience in logistics, dealing with various freight/courier partners.
Forklift experience is considered an asset
Typical career steps are to manage larger departments prior to becoming an assistant store manager.
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