Job Description

Mahogany Oral & Maxillofacial Surgery is a leading oral surgical practice specializing in a wide range of procedures, including wisdom teeth removal, dental implant surgery, and corrective jaw surgery. Our mission is to provide exceptional patient care in a compassionate and safe environment. We are seeking a highly motivated and organized Oral Surgery Administrator to join our dynamic team.

The ideal candidate will play a pivotal role in ensuring smooth day-to-day operations, delivering exceptional customer service, and supporting administrative functions. This position is ideal for someone with prior experience in a dental or oral surgery setting who is passionate about patient care and thrives in a fast-paced environment.

Responsibilities

Patient Interaction:

Greet and check in patients with a friendly and professional demeanor. Provide patients and their support persons with clear, ongoing communication throughout their experience. Confidently explain and schedule treatments, ensuring patients understand their care plans.
Administrative Duties:

Manage incoming referrals and coordinate appointments. Perform data entry and maintain accurate patient records. Verify and process insurance claims, billing, and collections. Complete day-end duties, including reconciliation and reporting.
Team Collaboration:

Work closely with the surgical and administrative teams to ensure seamless workflows. Participate in meetings and training sessions as needed. Support other team members as required to maintain efficiency and excellence in patient care.
Operational Support:

Maintain up-to-date knowledge of systems, technologies, and procedures related to practice administration. Assist in coordinating treatment plans with referring offices. Take initiative to identify and address areas for improvement in daily operations.
Requirements

Experience & Skills:

Minimum of 1 year of experience in a dental or oral surgery practice is required. Proficiency in data entry and strong attention to detail. Familiarity with Curve Hero software is an asset. Competency with Microsoft Office Suite (Excel, Outlook, Teams). Strong multitasking and organizational abilities.
Attributes:

A customer service mindset with a positive, can-do attitude. Exceptional verbal and written communication skills. Ability to work both independently and as part of a collaborative team. Detail-oriented and capable of prioritizing tasks effectively in a fast-paced environment.
Application Instructions

To apply, please submit your resume and cover letter through this posting. No phone calls or emails, please. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 40 per week

Benefits:

RRSP match Wellness program
Work Location: In person