We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations of our dental office. This role requires proficiency in handling electronic medical records and familiarity with dental terminology, ensuring a smooth and efficient patient experience.
Duties
Greet patients warmly as they arrive at the dental office, ensuring a welcoming atmosphere.
Manage appointment scheduling and confirmations using electronic medical records systems.
Answer phone calls promptly, addressing patient inquiries and directing calls to appropriate staff members.
Maintain accurate patient records and ensure all information is up-to-date in the system.
Process patient check-ins and check-outs efficiently, including handling insurance verification and payments.
Assist in maintaining a clean and organized front desk area.
Collaborate with dental staff to ensure seamless patient flow throughout the office.
Stay informed about medical terminology relevant to dental procedures to assist patients effectively.
Experience
Previous experience as a Dental Receptionist or in a similar role within a medical office is preferred.
Familiarity with electronic medical records system is highly desirable.
Strong understanding of phone systems and excellent communication skills are essential.
Knowledge of dental office procedures and medical terminology will be beneficial.
Ability to work in a fast-paced environment while maintaining attention to detail.
We invite qualified candidates who are passionate about providing excellent patient care to apply for this rewarding opportunity.