Job Description

Overview:

Genesis Dental in Surrey, B.C. is looking to hire a

full time (32 - 40 hours per week)

, dynamic

Receptionist/Administrator

. Must have a

minimum of 1 year dental reception experience

and ideally be proficient using Cleardent software.

We see you. We know that being the face/voice of the front desk is so much more than just scheduling and making phone calls. You're the heartbeat of the dental team, the calming presence for nervous patients, and the expert who organizes patient care smoothly behind the scenes.

At Genesis Dental, we don't just want a Receptionist/Administrator - we want a valued teammate, and a key part of our patient care experience. We want you to

work with us, not for us.

Work /Life Balance is an important part of our culture.

We offer competitive wages and benefits based on experience.

We are a growing, modern, private practice with long term staff, in the hub of Surrey City Centre. Our current hours are Monday to Friday, 8 am - 6 pm + 2 Saturdays per month 9 am - 3 pm (no long weekends). Candidate must be available all hours that the clinic is open.

Check out our website: www.genesisdental.ca

Please forward resume with wage expectation to: officemanager@genesisdental.ca

Duties

Greet patients warmly and check them in upon arrival Manage appointment scheduling using Cleardent software Verify patient insurance information and update records accordingly Handle multi-line phone systems to answer inquiries and direct calls appropriately Collect payments and process billing transactions accurately Assist with patient check-out procedures and follow-up appointments Ensure the front desk area remains clean, organized, and welcoming Support administrative tasks such as filing, faxing, and data entry as needed Collaborate with dental staff to facilitate smooth clinic operations

Requirements

Previous experience as a dental receptionist .

Proficiency with dental practice management software Strong knowledge of medical terminology relevant to dental care Excellent organizational skills and attention to detail Ability to handle multi-line phone systems efficiently Exceptional communication skills, both verbal and written Professional appearance and friendly demeanor Office experience in a fast-paced environment is advantageous
This role offers an opportunity to be an integral part of a dedicated healthcare team committed to providing outstanding patient care. We value professionalism, reliability, and a proactive approach to administrative support within our practice.

Job Types: Full-time, Permanent

Pay: $23.00-$28.00 per hour

Expected hours: No less than 32 per week

Benefits:

Company events Dental care Discounted or free food Extended health care Life insurance On-site gym On-site parking
Work Location: In person