We are seeking a dedicated and organized Dental Receptionist to join our team in a fast-paced dental office environment. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks. This role requires a strong understanding of dental terminology and proficiency in using dental software systems (DENTRIX) to ensure smooth operations at the front desk.
Responsibilities
Greet patients warmly and manage their check-in and check-out processes.
Schedule and confirm appointments, ensuring optimal use of the dentist's time.
Maintain patient records accurately using Dentrix .
Handle billing and insurance claims, verifying patient insurance coverage.
Answer phone calls and respond to patient inquiries with professionalism and care.
Assist with maintaining the cleanliness and organization of the reception area.
Collaborate with dental staff to ensure efficient patient flow and communication.
Stay updated on medical terminology relevant to dental procedures.
Skills
Strong administrative skills with experience in a dental office setting.
Proficient in using dental software systems, Dentrix
Familiarity with medical terminology related to dentistry.
Excellent communication skills, both verbal and written, with a focus on customer service.
Ability to multitask effectively while maintaining attention to detail.
Strong organizational skills to manage front desk operations efficiently.
A team player who can work collaboratively with other staff members.
Job Type: Full-time
Pay: $20.00-$28.00 per hour
Benefits:
Dental care
Flexible schedule
Work Location: In person
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