Job Description

Job Summary

We are seeking a highly organized and friendly Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a strong understanding of dental office procedures and the ability to handle multiple responsibilities in a fast-paced environment.

Responsibilities

Greet patients warmly and manage the front desk operations. Schedule appointments and confirm patient visits using electronic medical records. Maintain accurate patient records, including medical history and insurance information. Handle multi-line phone systems to answer calls, address inquiries, and manage patient communications. Process patient payments and assist with billing inquiries. Collaborate with dental staff to ensure smooth patient flow and efficient office operations. Utilize software systems such as Cleardent for scheduling and record management. Ensure compliance with health regulations and maintain a clean, organized reception area.

Requirements

Previous experience as a Dental Receptionist or in a similar role within a dental or medical office is required. Proficiency in using Cleardent or similar dental software is highly desirable. Strong administrative skills with experience in paperless and digital systems. Ability to manage multi-line phone systems effectively. Excellent communication skills, both verbal and written, with a focus on customer service. Attention to detail and strong organizational abilities to manage multiple tasks efficiently. A positive attitude and the ability to work well in a team-oriented environment.
Job Type: Full-time

Pay: $22.00-$28.00 per hour

Expected hours: 32 per week

Experience:

Dental office: 3 years (required)
Work Location: In person