Job Description

Dental Receptionist We are looking to hire a personable dental receptionist to ensure that dental patients\xe2\x80\x99 appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The dental receptionist\xe2\x80\x99s responsibilities include entering patient information onto our data system, answering patients\xe2\x80\x99 questions, and arranging referrals to other dental specialists. You should also be able to prepare billing statements. To be successful as a dental receptionist, you should be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing dental receptionist will perform all duties in a manner that ensures the efficient running of the dental practice. Dental Receptionist Responsibilities:

• Greeting and welcoming patients to the practice.
• Scheduling, rescheduling, or canceling appointments as needed.
• Assisting patients to fill out information forms.
• Preparing patients\xe2\x80\x99 charts and daily schedules for the dental staff.
• Updating patient records and documenting recent treatments and procedures.
• Scheduling follow-up appointments and providing telephonic reminders.
• Communicating with medical insurance providers to determine if patients are required to make co-payments.
• Verifying methods of payment and collecting payments as needed.
• Performing general office duties, such as answering telephones, photocopying, filing, and faxing.

Dental Receptionist Requirements:

• High school diploma or GED.
• Certification in office administration, medical administration, or related fields is advantageous.
• Proven experience working in a dental office.
• Sound knowledge of dental terminology.
• Proficient in dental practice management software (Tracker).
• Working knowledge of general administrative practices.
• Good telephone etiquette.
• Exceptional organizational skills.
• Excellent customer service skills.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 30-40 per week Salary: $25.00-$35.00 per hour Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Overtime pay

COVID-19 considerations:
All staff and clients are required to wear masks in our facility. We require our staff to be vaccinated against COVID-19. Frequent sanitization of high touch surfaces and social distancing is maintained. Ability to commute/relocate:

• Victoria, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you vaccinated against COVID-19?

Experience:

• office administration: 1 year (preferred)

Language:

• English (required)

Work Location: In person