We are seeking a dedicated and organized Dental Receptionist to join our team in Woodbridge, Vaughan. We have 3 dental offices in Woodbridge. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring smooth operations within the dental office. This role requires a strong understanding of dental terminology, experience with electronic medical records, and proficiency in managing front desk responsibilities.
Responsibilities
Greet patients warmly and manage check-in and check-out processes
Schedule and confirm appointments using Tracker or Abeldent software
Maintain patient records accurately in electronic medical records systems
Answer multi-line phone systems, addressing inquiries and directing calls as necessary
Process patient payments and manage billing inquiries
Assist with insurance verification and claims processing
Ensure the front desk area is organized and welcoming for patients
Collaborate with dental staff to facilitate efficient patient flow
Qualifications
Previous experience as a Dental Receptionist for at least 3 years
Proficiency in Tracker or Abeldent is a must
Strong understanding of medical terminology related to dentistry
Experience with electronic medical records management
Excellent administrative skills with attention to detail
Ability to handle multi-line phone systems effectively
Strong communication skills and a customer-focused attitude
Ability to work well in a fast-paced environment while maintaining professionalism
Join our team and contribute to providing excellent dental care while ensuring an outstanding experience for our patients!
Job Types: Full-time, Permanent
Pay: $25.00-$31.00 per hour
Expected hours: 30 - 40 per week
Work Location: In person
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