Job Description

Overview

Our endodontic office in the heart of Kitsilano is seeking a dedicated and organized Dental Receptionist to join our team. In this role, you will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations of our endodontic office. Your responsibilities will include scheduling appointments, managing patient records, and ensuring a smooth workflow within the office. The ideal candidate will have experience in a dental setting and can quickly and efficiently learn how to use our dental software (TDO).

Duties

Greet patients warmly and manage check-in/check-out processes. Schedule and confirm appointments using TDO dental software. Maintain accurate patient records and electronic medical records. Handle multi-line phone systems to answer inquiries and manage appointment requests. Process patient payments and insurance claims efficiently. Assist with administrative tasks such as filing, data entry, and maintaining office supplies. Communicate effectively with dental staff to ensure seamless patient care.

Qualifications

Previous experience as a Dental Receptionist (minimum 2-5 years preferred). Strong understanding of dental/endodontic terminology. Excellent organizational skills with attention to detail. Ability to multitask effectively in a fast-paced environment. Strong communication skills, both verbal and written. Experience with front desk operations and administrative duties is essential. Great work ethic and takes initiative. Able to navigate dental programs and computers well.

No evenings or weekends!

Hours:

Monday, Wednesday, Thursday - 8:00 am to 5:00 pm

Tuesday - admin day

Friday - 8:00 am to 3:00 pm

Please send us your cover letter and resume describing why you would be a great fit for the position! We look forward to hearing from you!

Job Types: Full-time, Permanent

Pay: $20.00-$32.00 per hour

Expected hours: 40 per week

Work Location: In person