Job Description

Job Overview

We are seeking a professional and organized Dental Receptionist to join our 24/7 dental practice. The ideal candidate will serve as the first point of contact for patients, manage appointment scheduling, and handle administrative tasks efficiently. This role is essential in providing excellent patient service and ensuring smooth office operations. Prior dental office experience and familiarity with electronic medical records are highly valued. The position offers an opportunity to work in a collaborative environment with a focus on patient care and administrative excellence.

Responsibilities

Greet patients warmly and professionally upon arrival, creating a welcoming atmosphere. Schedule, confirm, and reschedule patient appointments using ABEL dent and other office management software. Manage multi-line phone systems to answer inquiries, direct calls, and handle appointment confirmations. Collect patient information, update medical records, and ensure accuracy in electronic medical records systems such as Epic. Verify insurance details and assist with billing or payment processing as needed. Maintain a clean and organized front desk area to promote efficiency and professionalism. Assist with administrative tasks including filing, data entry, and correspondence related to dental office operations. Collaborate with dental staff to ensure seamless patient flow and excellent customer service.

Skills

Proven experience as a Dental Receptionist or in a similar front desk role within a dental office setting. Proficiency with dental practice management software such as ABEL dent; familiarity with Epic is a plus. Strong knowledge of Dental & medical terminology relevant to dental care. Excellent communication skills, both verbal and written, with the ability to handle multi-line phone systems effectively. Exceptional organizational skills with attention to detail for managing appointments and records accurately. Ability to work efficiently in a fast-paced environment while maintaining professionalism and friendliness. Office experience including administrative tasks, data entry, and handling electronic medical records is preferred. This position provides an engaging opportunity for individuals passionate about healthcare administration who thrive in a patient-focused environment.
Job Types: Full-time, Permanent

Pay: $25.00-$30.00 per hour

Expected hours: 35 - 40 per week

Experience:

Dental receptionist: 2 years (preferred)
Work Location: In person