Job Description

Join Our Team!

We are a friendly, patient-focused dental clinic located in the heart of St. Catharines, committed to providing exceptional dental care in a warm and welcoming environment. We are currently looking for a

Dental Receptionist

to be the face of our practice and provide outstanding service to our patients from the moment they walk in the door.

Key Responsibilities:

Greet and check-in patients with professionalism and warmth Schedule and confirm appointments (by phone, email, and text) Manage patient records and maintain confidentiality Process insurance claims and payments accurately Answer phone calls and respond to inquiries in a timely manner Coordinate with dental staff to ensure a smooth patient experience Maintain a clean, organized reception area

Requirements:

Previous experience as a dental receptionist or in a dental office setting is preferred Strong organizational and time management skills Excellent verbal and written communication Knowledge of dental software (e.g., Dentrix, Paradigm ABELDent, Tracker, or similar) is an asset Professional appearance and a positive attitude Ability to multitask in a fast-paced environment High school diploma or equivalent

What We Offer:

A supportive and positive work environment Competitive wages based on experience Opportunities for training and professional development Employee benefits (after probation period) Convenient location with free parking
Job Types: Full-time, Permanent

Pay: $19.00-$23.00 per hour

Expected hours: 40 per week

Benefits:

Dental care On-site parking
Work Location: In person