Job Description

Job Summary

We are seeking a friendly and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, manage appointment scheduling, and handle administrative tasks efficiently. This role requires excellent communication skills, familiarity with dental office procedures, and proficiency with electronic medical records systems. The Dental Receptionist plays a vital role in ensuring a smooth patient experience and supporting the overall operations of the dental office. Full-Time / Part-Time.

Responsibilities

Greet and assist patients with a welcoming and professional attitude Handle a high volume of phone calls and emails, responding promptly to patient inquiries Manage and optimize the schedule -- perform recalls and fill empty spots efficiently Submit pre-determinations and insurance claims, follow up on outstanding balances Collect co-pays and explain insurance coverage clearly to patients Accurately bill and process payments Maintain communication with the dental team to ensure smooth patient flow Assist with MaxAssist and Dentrix tasks as required
Requirements

Minimum 2 years of Canadian dental reception experience (required) Proficient in Dentrix and MaxAssist software Strong understanding of insurance billing, claims, and pre-determinations Excellent communication and organizational skills Ability to multitask and stay calm in a busy environment Presentable, professional, and positive personality Reliable and a strong team player
Why Join Us?

Supportive and respectful work environment Opportunity to grow within an established dental practice Competitive compensation
Job Type: Part-time

Work Location: In person