Job Description

Job Overview

We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will have a strong background in dental or medical office environments, with experience in managing front desk operations. This role is crucial for ensuring a smooth patient experience from the moment they arrive until their departure. The Dental Receptionist will be responsible for handling patient inquiries, scheduling appointments, and maintaining accurate electronic medical records.

Responsibilities

Greet patients warmly and manage the check-in and check-out process efficiently. Schedule and confirm patient appointments using Dentrix software. Handle multi-line phone systems to answer calls, address inquiries, and direct calls appropriately. Maintain patient records and ensure all information is up-to-date in the electronic medical records system. Assist with insurance verification and processing as needed. Provide information regarding dental services and procedures to patients. Collaborate with dental staff to ensure a seamless flow of operations within the office. Manage administrative tasks including filing, data entry, and maintaining office supplies.

Requirements

Previous experience as a Dental Receptionist or in a similar role within a dental or medical office setting is preferred. Proficiency in using Dentrix and familiarity with Epic software is a plus. Strong understanding of medical terminology related to dentistry. Experience with electronic medical records management is essential. Excellent organizational skills with attention to detail and ability to multitask effectively. Strong communication skills, both verbal and written, to interact professionally with patients and staff. Ability to work in a fast-paced environment while maintaining composure under pressure. Previous experience with front desk operations and administrative duties is highly desirable.
Job Types: Full-time, Permanent

Pay: $23.00-$36.00 per hour

Work Location: In person