Job Description

Overview

We are seeking an experienced and organized Dental Receptionist to join our growing team. The ideal candidate will be the first and last point of contact for patients, providing exceptional customer service while managing administrative tasks. This role requires proficiency in handling practice management software Oryx, scheduling, and familiarity with dental terminology, ensuring a smooth journey for our patients.

Duties

Greet patients warmly and manage the check-in and check-out processes. Schedule appointments and confirm patient visits using our scheduling system. Answer incoming phone calls promptly, addressing inquiries and directing calls as necessary. Collect patient information, including insurance details and medical history. Process payments and manage billing inquiries efficiently. Assist with administrative tasks including filing, data entry, and maintaining office supplies. Ensure the front desk / waiting area is organized and welcoming for patients.

Requirements

Warm personality that would create a welcoming environment for the patients. Previous experience as a Dental Receptionist is strongly recommended. Strong administrative skills with proficiency in office software applications. Comfortable with typing fast. Familiarity with dental terminology and procedures / codes. Excellent communication skills, both verbal and written, with a focus on customer service. Ability to operate standard office equipment and phone systems effectively. Strong organizational skills and attention to detail to manage multiple tasks efficiently. A positive attitude and ability to work collaboratively within a team environment.
We are excited to see if you would be the next new member on our growing team!

Job Type: Part-time

Pay: $22.00 per hour

Ability to commute/relocate:

Newmarket, ON L3Y 2N4: reliably commute or plan to relocate before starting work (preferred)
Experience:

Dental receptionist: 1 year (preferred)
Work Location: In person