Job Description

Job Overview

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires strong administrative skills, familiarity with dental software, and the ability to handle multiple tasks in a fast-paced environment. Prior experience in dental or medical office settings is highly preferred, along with proficiency in electronic medical records and multi-line phone systems. The Dental Receptionist will play a vital role in ensuring smooth patient flow and excellent customer service.

Duties

Greet patients warmly and manage patient check-in and check-out processes Schedule, confirm, and reschedule appointments using Dentrix or similar dental software Verify patient insurance information and process billing accordingly Answer multi-line phone systems efficiently, directing calls appropriately Maintain accurate records using electronic medical records systems such as Epic Collect payments and explain financial policies to patients Manage correspondence, including emails and appointment reminders Assist with administrative tasks such as filing, faxing, and data entry Ensure the reception area remains clean, organized, and welcoming Collaborate with dental staff to facilitate smooth daily operations

Requirements

Proven experience as a dental receptionist Familiarity with dental software such as Paradigm. Strong knowledge of dental terminology. Excellent organizational skills and attention to detail Proficiency in handling multi-line phone systems and office equipment Ability to communicate effectively with patients and team members Prior experience working with insurance billing and processing payments is preferred Professional appearance and friendly demeanor to provide exceptional patient service High school diploma or equivalent.
Job Type: Full-time

Pay: $24.00-$26.00 per hour

Expected hours: 35 per week

Benefits:

Dental care On-site parking
Work Location: In person