Job Description

Join Our Team at Willow Dental Associates - A Trusted Name in Dentistry for Over 57 Years!

We've proudly been providing high-quality dentistry to the Mississauga community for over 57 years, with a 4.9-star rating on Google! We offer comprehensive services in general dentistry, cosmetic dentistry, implant dentistry, and orthodontics. As a technology-driven office with advanced equipment, including 2 iTero scanners, CBCT, and a completely digital workflow, we prioritize innovation and excellence in patient care.

Our yoga-inspired, spa-like office provides a relaxing and enjoyable atmosphere for both our team and patients, making it a place where work feels as pleasant as a visit to the dentist.

We are currently looking for a

Dental Office Administrator

to join our exceptional team and help us continue providing outstanding patient care.

Key Responsibilities:

Greet and check in patients in a friendly and professional manner Answer phone calls and respond to emails, scheduling and confirming appointments Fill the appointment book to ensure optimal patient scheduling and office efficiency Manage patient records, ensuring accuracy and confidentiality Process insurance claims, verify benefits, and assist with billing inquiries Coordinate with the dental team to ensure smooth office operations Handle patient payments and prepare financial reports Maintain office supplies and inventory Assist in managing patient flow to ensure efficient scheduling Uphold cleanliness and organization of the office space Provide excellent customer service and address patient concerns with care Work closely with the team to maximize patient satisfaction and office productivity

Requirements:

Previous experience in a dental office or healthcare administration is preferred Strong organizational and multitasking skills Excellent verbal and written communication skills Proficient with Dentrix and Recall Max and Microsoft Office Suite Knowledge of insurance verification, billing, and coding Ability to handle sensitive patient information with discretion and confidentiality Positive, friendly attitude and a passion for delivering top-tier patient care Leadership potential with strong organizational and managerial skills

What We Offer:

Competitive salary and benefits package Supportive and collaborative team environment Opportunities for growth and career advancement, including potential management roles Ongoing training and professional development Work in a technology-advanced, patient-focused office A welcoming, yoga-inspired environment that our team and patients enjoy

Hours:

Monday 9am-6pm

Tuesday 10am-7pm

Wednesday 8am-5pm

Thursday 8am-5pm

Friday - 8am-5pm

We look forward to meeting you!

Job Types: Full-time, Permanent

Pay: $27.00-$31.00 per hour

Benefits:

Company events Dental care On-site parking Paid time off Profit sharing Tuition reimbursement Wellness program
Application question(s):

Are you available to work the days/hours listed in the ad?
Experience:

Dental receptionist: 2 years (preferred)
Work Location: In person