Job Description

Job Summary

We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing various administrative tasks in a fast-paced dental office environment. This role requires a strong understanding of dental terminology, proficiency in electronic medical records, and the ability to handle multi-line phone systems efficiently.

Responsibilities

Greet patients warmly and manage check-in and check-out processes. Schedule appointments and confirm patient visits using Dentrix and other scheduling software. Maintain accurate patient records and manage electronic medical records (EMR). Handle incoming calls, respond to inquiries, and direct calls to appropriate staff members. Process patient payments and manage billing inquiries. Assist with insurance verification and claims processing as needed. Maintain a clean and organized front desk area to ensure a welcoming environment for patients. Collaborate with dental staff to ensure smooth office operations.

Skills

Proficiency in Akituone software or similar dental practice management software is preferred. Familiarity with Epic and electronic medical records systems is a plus. Strong understanding of medical terminology related to dentistry. Previous experience as a dental receptionist or in a dental office setting is highly desirable. Experience in a medical office environment is beneficial. Excellent organizational skills with attention to detail. Ability to operate multi-line phone systems effectively. Strong interpersonal skills with the ability to communicate clearly and professionally with patients and staff. Administrative experience that includes managing front desk operations is essential. Join our team and contribute to providing excellent dental care while ensuring an efficient office experience for our patients! Experience an asset - please do not apply if u have no canadian experience
Job Types: Full-time, Permanent

Pay: $19.01-$28.00 per hour

Expected hours: 30 - 35 per week

Work Location: In person