Hourly Wage: $30-$35 CAD per hour (commensurate with experience)
About North Arbor Dental
North Arbor Dental is proud to deliver high-quality, patient-centered dental care in a modern and friendly environment. Our dedicated team values professionalism, compassion, and efficiency. We are seeking a skilled, organized, and dependable Dental Front Desk Receptionist to help us maintain our commitment to excellence in patient service.
Position Overview
As the first point of contact for our patients, you will be instrumental in creating a positive and professional experience. This role requires strong organizational skills, excellent communication abilities, and proven dental administrative experience. You will manage day-to-day front desk operations, support the dental team, and ensure smooth patient flow in a busy practice.
Key Responsibilities
Warmly greet and check in patients
Answer incoming calls promptly, manage inquiries, and provide information about services
Schedule and confirm patient appointments accurately to maximize clinical efficiency
Process patient check-ins and check-outs, including handling payments and insurance claims
Submit and process dental insurance claims with accuracy and timeliness
Maintain accurate, up-to-date patient records in Dentrix or similar EMR systems
Assist in maintaining a clean, organized, and welcoming reception area
Collaborate with dental staff to coordinate daily schedules and ensure effective patient flow
Stay updated on dental terminology, office procedures, and privacy standards
Perform other administrative duties as needed
Qualifications
Minimum of 4 years of experience in a dental front desk or dental administrative role
Proficient with Dentrix practice management software
Strong knowledge and experience in processing dental insurance claims
Familiarity with dental terminology and office protocols
Excellent communication skills, both verbal and written
Highly organized and able to manage multiple priorities in a fast-paced environment
Professional, friendly, and patient-focused approach
Experience managing phone systems and handling administrative duties
What We Offer
Competitive hourly wage of $30-$35 CAD per hour, based on experience
Supportive, positive, and team-oriented work culture
Modern, well-equipped dental office environment
Opportunities for professional growth and skill development
2 weeks vacation, 5 wellness/sick days per year, Uniform allowance
How to Apply
If you are an experienced receptionist who takes pride in delivering exceptional patient care and providing outstanding front desk support, we would love to hear from you! Please apply with your resume and cover letter via email to info@NorthArborDental.com , or directly through Indeed.