We are seeking a dedicated and friendly Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth operation at the front desk. This role requires strong organizational skills, attention to detail, and a passion for helping others in a dental office environment.
Duties
Greet patients warmly and manage their check-in and check-out processes.
Schedule appointments efficiently using electronic medical records systems.
Answer phone calls promptly, addressing patient inquiries and concerns.
Maintain accurate patient records in tracker or similar software.
Process patient information and verify insurance eligibility.
Assist with administrative tasks such as filing, data entry, and managing office supplies.
Collaborate with dental staff to ensure seamless patient flow and communication.
Stay updated on medical terminology and office protocols to assist patients effectively.
Qualifications
Previous experience in a dental office or as a Dental Receptionist is a must
Proficient in using phone systems and electronic medical records software (experience with tracker is a plus).
Strong understanding of medical terminology related to dentistry.
Excellent organizational skills with attention to detail in administrative tasks.
Ability to multitask and work efficiently in a fast-paced environment.
Strong interpersonal skills with a focus on providing outstanding customer service.
Familiarity with front desk operations within an office setting is advantageous.
Join our team and contribute to creating a welcoming atmosphere for our patients while ensuring efficient office operations!
Job Types: Full-time, Part-time
Benefits:
Dental care
Extended health care
On-site parking
Experience:
Dental receptionists : 2 years (required)
Work Location: In person
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