Dental Receptionist
Kingston, ON, Canada
Job Description
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LightHouse Dental in Kingston, Ontario is seeking exceptional individuals to join our team of dental professionals. We are currently looking for a Dental Receptionist and Patient Care Coordinator to become part of our fast-growing family dental practice. This is an outstanding opportunity to work in a positive and supportive environment with a team that is committed to excellence. The ideal candidate should have a vibrant personality, be professional, reliable, and passionate about delivering exceptional service. They should take pride in their work and that of their team members, and most importantly, provide a "WOW" experience for our patients. The successful candidate should be able to deliver professional customer service in person and over the phone in a cheerful manner. Key Duties
- Create a positive and memorable experience for patients, starting from their arrival until their departure
- Optimize the appointment schedule by filling the day with limited gaps
- Handle all patient calls and inquiries professionally, including appointment scheduling, confirmations, and changes
- Manage potential cancellations by addressing patient concerns and encouraging them to keep their appointments
- Handle patient billing and payment processing, including sending claim forms to insurance and responding to fee inquiries
- Accurately maintain the patient database and manage the recall system effectively
- Process referral letters and other patient correspondence in a timely manner
- Manage patient records and charts by organizing and filing them appropriately.
- Dental office experience is highly preferred.
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Job Detail
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Job IdJD2129510
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKingston, ON, Canada
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EducationNot mentioned