Job Description

Job Summary

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing front desk operations. This role requires strong administrative skills, familiarity with dental software, and the ability to handle multiple tasks efficiently in a fast-paced environment. Experience with electronic medical records and dental office procedures is highly valued to ensure smooth patient flow and accurate record-keeping.

Duties

Greet patients warmly and check them in using dental management software Schedule, confirm, and modify patient appointments via multi-line phone systems and electronic scheduling tools Manage patient records accurately within electronic medical records systems Verify insurance information and assist with billing processes Answer multi-line phone systems professionally, directing calls appropriately Collect payments and explain financial policies to patients Maintain a clean and organized front desk area Assist with administrative tasks including data entry, filing, and correspondence Support clinical staff by preparing patient charts and documentation as needed

Experience

Prior experience as a Dental Receptionist or in a dental office setting preferred Strong understanding of medical terminology related to dentistry Experience working with electronic medical records (EMRs) and office management systems Proven ability to handle multi-line phone systems efficiently in a busy office environment Excellent organizational skills with attention to detail in record keeping and scheduling Previous experience in medical or dental office environments is advantageous but not required; training will be provided for specific software tools
This role offers an opportunity to be an integral part of a dedicated healthcare team, providing essential support for both patients and clinical staff while ensuring efficient office operations.

Job Type: Full-time

Expected hours: 35 per week

Benefits:

Employee assistance program Extended health care Life insurance On-site parking Vision care
Work Location: In person