Job Description

Who We Are

Powered by 450+ community-rooted practices and 8,000+ team members, 123Dentist is one of Canada's largest dental support organizations -- united by one shared mission: to make Canadians smile.


We provide the non-clinical backbone for dental teams across the country, offering HR, marketing, finance, operations, and procurement support so local clinics can focus on what matters most -- their patients.


Learn more at 123dentist.com.


At 123Dentist, you'll find opportunities to grow your career within a supportive, people-first network that values care, community, and collaboration!

Join a team that's helping make Canada smile -- one caring appointment at a time.

We are seeking a dedicated and organized Dental Receptionist to join our multi-dentist practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth operation of the front desk. This role requires proficiency in managing phone systems, handling electronic medical records, and familiarity with dental terminology and the software - Tracker

Duties

Greet patients warmly and manage their check-in and check-out processes Schedule appointments efficiently while considering patient needs and office availability Answer phone calls promptly, addressing inquiries or directing calls to appropriate staff Maintain accurate patient records in electronic medical records systems Process patient payments, pre-authorizations, and insurance claims with attention to detail Communicate effectively with dental staff to ensure seamless patient care Stay updated on medical terminology and office procedures to enhance operational efficiency

Schedule

34-35hrs/week

Tues, Weds, Thurs 830 - 530 & Fri 9-6pm

Experience

Previous experience as a Dental Receptionist is a must, 3+ yrs is ideal

Familiarity with computers and email programs

Familiarity with Tracker software is highly desirable

Strong understanding of medical terminology related to dentistry is beneficial

Familiarity with reading x-rays

Proven ability to handle administrative tasks efficiently in a fast-paced environment Excellent communication skills, both verbal and written, are essential for interacting with patients and staff Experience with phone systems and electronic medical records management is required

Join our team and contribute to providing excellent dental care while enhancing your skills in a supportive environment!

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

JOB ID: 9966ADMIN-BC-035