Job Description

Overview

We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will have a strong background in dental or medical office environments, with experience in managing front desk operations. This role is essential for ensuring a smooth patient experience and maintaining efficient office workflows. The Dental Receptionist will be responsible for handling patient interactions, managing appointments, and supporting the administrative functions of the dental practice.

Duties

Greet patients warmly and manage the check-in process at the front desk. Schedule and confirm appointments using Dentrix or similar dental software. Handle multi-line phone systems to answer calls, address inquiries, and manage patient communications. Maintain accurate electronic medical records (EMR) and ensure all patient information is up-to-date. Process patient insurance claims and verify insurance eligibility. Assist with billing inquiries and payment processing as needed. Collaborate with dental staff to ensure seamless patient care and communication. Utilize medical terminology effectively to communicate with patients and staff regarding treatments and procedures. Perform general office duties such as filing, data entry, and maintaining a clean reception area.

Requirements

Previous experience as a Dental Receptionist or in a similar role within a dental or medical office setting is preferred. Proficiency in using Dentrix or similar dental management software is highly desirable. Familiarity with electronic medical records (EMR) systems and medical terminology. Strong organizational skills with attention to detail in managing patient records and appointments. Excellent communication skills, both verbal and written, to interact effectively with patients and team members. Ability to handle multiple tasks simultaneously in a fast-paced environment while maintaining professionalism. Experience working with multi-line phone systems is beneficial. A background in administrative roles or general office experience will be considered an asset. Join our team as a Dental Receptionist where you can contribute to providing exceptional care while enjoying a collaborative work environment!
Job Type: Permanent

Pay: $18.65-$29.39 per hour

Work Location: In person