Job Description

Job Overview

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a friendly demeanor, strong communication skills, and familiarity with dental office operations. Prior experience with electronic medical records and dental software is highly desirable to ensure smooth daily operations and patient flow.

Duties

Greet patients warmly and check them in for appointments using electronic medical records systems such as Dentrix and Epic Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages accurately Verify patient insurance information and process billing or payments as needed Maintain accurate patient records, update charts, and ensure confidentiality of sensitive information Assist with appointment scheduling, rescheduling, and cancellations to optimize the daily calendar Collect patient co-pays and process payments efficiently at the front desk Coordinate with dental staff to ensure smooth patient flow and timely treatment delivery Handle administrative tasks such as filing, faxing, and managing correspondence related to the dental practice Maintain a clean and professional front desk environment

Experience

Prior experience as a Dental Receptionist or in a similar dental or medical office setting is preferred Proficiency with dental practice management software such as Dentrix and Epic is highly desirable Strong knowledge of medical terminology and electronic medical records systems Experience handling multi-line phone systems and managing front desk operations in a fast-paced environment Excellent organizational skills with attention to detail in managing patient information and scheduling Office experience in a healthcare setting is advantageous but not mandatory Exceptional communication skills to interact effectively with patients, staff, and insurance providers
This role offers an opportunity to work in a professional environment where your administrative skills contribute directly to patient care. We value team members who are dedicated, detail-oriented, and committed to providing outstanding service.

Job Types: Full-time, Part-time

Pay: $19.10-$27.92 per hour

Work Location: In person