Job Description

Job Overview

We are seeking a detail-oriented and friendly Dental Receptionist to join our team for every Thursday and Friday (1pm till 7pm) and every Saturday and Sunday (10 am till 3pm). The ideal candidate will serve as the first point of contact for patients, ensuring a welcoming atmosphere while efficiently managing administrative tasks within our dental office. This role requires proficiency in electronic medical records and familiarity with dental terminology, as well as strong organizational skills to support the smooth operation of the front desk.

Duties

Greet patients warmly and assist them with check-in and check-out procedures. Manage appointment scheduling and confirmations using electronic medical records systems. Handle incoming calls, address patient inquiries, and direct calls to appropriate staff members. Maintain accurate patient records and ensure confidentiality in compliance with HIPAA regulations. Process patient payments and insurance claims, verifying coverage and benefits. Assist in maintaining the cleanliness and organization of the front desk area. Collaborate with dental staff to ensure efficient patient flow and high-quality service delivery. Utilize office software, Tracker, for various administrative tasks.

Qualifications

Previous experience in a medical or dental office setting is preferred. Familiarity with electronic medical records systems is required; experience with Tracker is a plus. Strong understanding of medical terminology related to dentistry. Excellent communication skills, both verbal and written, with a focus on customer service. Proficient in operating phone systems and other office equipment. Ability to multitask effectively in a fast-paced environment while maintaining attention to detail. Strong organizational skills with the ability to manage time efficiently.
If you are passionate about providing exceptional patient care and possess the necessary skills, we encourage you to apply for this rewarding position as a Dental Receptionist.

Job Types: Part-time, Permanent

Pay: $19.12-$24.00 per hour

Expected hours: 22 - 25 per week

Work Location: In person

Expected start date: 2025-07-20