Job Description

Job Summary

We are seeking a dedicated and detail-oriented Dental Receptionist / Treatment Coordinator to join our dynamic dental practice. This role is essential in providing exceptional customer service and ensuring a smooth patient experience from the moment they enter our office. The ideal candidate will possess strong organizational skills, a friendly demeanor, and a passion for helping patients navigate their dental care.

Duties

Greet patients warmly and manage the front desk operations efficiently. Schedule appointments and confirm patient visits, ensuring optimal use of the dentist's time. Coordinate treatment plans and explain procedures to patients, addressing any questions or concerns. Maintain accurate patient records using Dentrix software, including updating medical histories and treatment notes. Process patient payments and insurance claims, verifying benefits and coverage details. Assist with administrative tasks such as filing, answering phones, and responding to emails. Collaborate with dental assistants and other staff to ensure seamless patient flow throughout the office. Stay informed about orthodontics, pediatrics, and other specialties to provide accurate information to patients.

Skills

Proficiency in tTracker software is highly desirable. Experience in orthodontics and implants . Bilingual candidates are encouraged to apply for enhanced communication with diverse patients. Previous dental office experience is preferred, with a strong understanding of medical terminology. Excellent customer service skills with the ability to create a welcoming environment for patients. Strong organizational skills and attention to detail to manage multiple tasks effectively. Ability to work collaboratively within a team while maintaining a positive attitude. Join our team and contribute to creating a positive dental experience for our patients!
Job Type: Full-time

Pay: $23.00-$30.00 per hour

Expected hours: 35 per week

Work Location: In person