Job Description

We are currently seeking a highly motivated and experienced Office Manager for our Oral Surgery Office located in Waterloo, ON. This is a Full-Time, fixed contract opportunity for 12-18 months, with a potential permanent role upon return of the current employee. You will be responsible for the day-to-day operations of the office, ensuring smooth, efficient and that excellent patient care is delivered. This position involves managing both administrative and clinical support staff, schedules for staff, ensuring regulatory compliance, maintaining referral relations with dental offices and managing office resources.

Key Duties are, but not limited to;

- Managing the operations of the front office, including scheduling appointments (in office and hospital) and coordinating patient flow.

- Overseeing electronic medical records and ensure compliance with medical records

- Respond to patient inquiries and resolve any complaints in a timely, professional manner

- Ensure all billings and claims are processed accurately and efficiently

- Collaborate with dental professionals (associates) to optimize patient care and operational efficiency

- Communicate effectively and professionally with staff regarding office policies and procedures

- Maintaining a positive attitude that promotes teamwork within the practice

- Reporting on budget and production goals

- Provide Daily and Monthly reporting

- All financial reporting from a practice level

Qualifications:

- Previous experience in a similar role is an asset

- Familiarity with hospital environments is an advantage (scheduling, OHIP billing and Payments)

- HARP certified (Asset)

- Ability to foster a positive work environment

- Have a strong understanding of Abeldent practice management software

- Strong Organizational skills, with attention to detail

- Excellent communication skills, both verbal and written

- Strong command of the English Language

- Ability to multitask and prioritize responsibility effectively

Benefits

- Ability to join in extended health care benefits

- Ability to join in dental benefits

- On Site Parking

Schedule

- Monday to Friday

- No evenings/No weekends

Job Types: Full-time, Fixed term contract
Contract length: 14 months

Pay: $48,269.75-$60,000.00 per year

Benefits:

Dental care Extended health care On-site parking
Flexible language requirement:

French not required
Schedule:

Day shift Monday to Friday
Work Location: In person