Job Description

Duree de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 40 hours per week Education: Experience:

Education

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Secondary (high) school graduation certificate

Tasks

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Greet people and direct them to contacts or service areas Provide basic information to clients and the public Obtain and process information required to provide customer service Operate switchboard or telephone system Record and relay information Schedule and confirm appointments Send invoices Maintain work records and logs Receive and issue payments Perform clerical duties, such as filing and sorting and distributing mail Answer telephone and relay telephone calls and messages Calculate billing charges Monitor mobile radio or telephone Provide directory assistance Relay service to persons with disabilities Provide customer service

Computer and technology knowledge

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Electronic medical records Switchboard 1-25 lines Word processing software

Work conditions and physical capabilities

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Ability to work independently Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Sitting

Personal suitability

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Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Ability to multitask Maturity

Screening questions

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Are you authorized to work in Canada? Are you available for shift or on-call work? Are you available to start on the date listed in the job posting? Do you have experience working in this field?

Experience

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1 year to less than 2 years

Health benefits

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Dental plan Disability benefits Health care plan Vision care benefits

Financial benefits

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Bonus Group insurance benefits Life insurance

Long term benefits

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Long-term care insurance

Other benefits

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Learning/training paid by employer Other benefits

Support for newcomers and refugees

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Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition

Support for Indigenous people

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* Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations