Job Description

Duree de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 35 hours per week Education: Experience:

Education

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Secondary (high) school graduation certificate

Work setting

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Health care institution, facility or clinic Clinic

Tasks

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Greet people and direct them to contacts or service areas Provide basic information to clients and the public Obtain and process information required to provide customer service Order office supplies Record and relay information Schedule and confirm appointments Send invoices Maintain work records and logs Receive and issue payments Perform clerical duties, such as filing and sorting and distributing mail Answer telephone and relay telephone calls and messages Calculate billing charges Perform data entry Provide customer service Order supplies and maintain inventory Maintain filing system Determine and establish office procedures and routines Complete insurance and other claim forms Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review Initiate and maintain confidential medical files and records Train staff in procedures and in use of current software Plan dental health treatment Open and distribute regular and electronic incoming mail and other material Coordinate the flow of information

Supervision

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1 to 2 people

Computer and technology knowledge

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Electronic medical records Electronic scheduler Word processing software MS Office Electronic mail Spreadsheet MS Excel MS Outlook MS Word MS Windows

Area of work experience

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Reports and records Invoices Financial statements Correspondence

Area of specialization

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Orthodontic appliances

Work conditions and physical capabilities

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Ability to work independently Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Sitting Large caseload

Personal suitability

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Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Ability to multitask Time management Accurate Client focus

Screening questions

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Are you available for the advertised start date? Are you currently legally able to work in Canada? Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment? Do you have the above-indicated required certifications?

Experience

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1 year to less than 2 years

Health benefits

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* Dental plan