Job Description

Job Type: Full-Time, Permanent

Compensation: Competitive hourly rate + benefits + training + growth opportunities

About Lynden Hills Dentistry

At Lynden Hills Dentistry, we care deeply -- about our patients, our craft, and our people. We believe that dentistry is not just a profession, but a way to serve others through comfort, connection, and excellence. Our front desk team sets the tone for every patient experience. We're seeking a Receptionist / Administrative Support professional who is organized, empathetic, and passionate about both customer service and dentistry -- someone who finds meaning in helping others feel cared for and confident.

Who You Are

You're naturally organized, reliable, and proactive. You find satisfaction in making things run smoothly and ensuring every patient feels valued and understood. You take initiative, follow through on commitments, and handle the unexpected with grace. You're calm under pressure and have a genuine heart for service -- the kind of person who loves to make someone's day better just by how you show up. You believe in lifelong learning, appreciate systems and structure, and bring warmth and professionalism to everything you do. (Ideal Kolbe profile: Fact Finder 6 / Follow Thru 7 / Quick Start 5 / Implementer 4 -- a natural organizer who serves with empathy and consistency.)

What You'll Do

Greet every patient with warmth, confidence, and genuine care

Manage scheduling, calls, and communications efficiently and accurately

Support the clinical team by anticipating needs and preventing bottlenecks

Verify insurance, process payments, and maintain detailed digital records

Go above and beyond to create a calm, professional, and welcoming atmosphere

Represent the heart of our office with positivity, empathy, and initiative

The 7 LHD Core Values

Own the Job - Take pride, take responsibility, and deliver excellence.

Take Initiative - Anticipate needs; don't wait to be asked.

Put the Patient First - Every decision starts with empathy and care.

Smile and Connect - Build trust through genuine human connection.

Work as a Team - Collaborate, communicate, and lift each other up.

Continuous Learning - Stay curious, humble, and committed to growth.

Do More with Less - Be resourceful, efficient, and creative in how you serve.

What We Offer

A values-driven culture where compassion and excellence are daily habits

Competitive compensation with comprehensive benefits

Paid vacation and holidays

Training and mentorship to support your personal and professional growth

A team that feels like family, with mutual respect and shared purpose

What We're Looking For

Exceptional communication and customer service skills

Prior experience in customer service, hospitality, or healthcare preferred

Strong organizational and multitasking abilities

Positive, professional demeanor -- in person and over the phone

Comfort with scheduling systems and digital tools

A service mindset, steady temperament, and follow-through you can count on

Why You'll Love It Here

You'll be part of a team that believes how we care for people matters just as much as what we do clinically. Your work will directly shape patient trust, comfort, and loyalty -- and you'll grow in a supportive environment that values learning, initiative, and genuine human connection.

Job Type: Full-time

Pay: $25.00-$32.00 per hour

Work Location: In person