Job Description

Overview

We are seeking a highly organized and detail-oriented Office Administrator to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by managing administrative tasks, supporting staff, and providing exceptional service to our patients. This position is essential for maintaining an efficient office environment and requires strong communication skills, proficiency in office software, and familiarity with medical terminology.

Responsibilities

Manage front desk operations, including greeting patients and answering phone calls with professionalism. Schedule and confirm appointments for patients, ensuring optimal use of the office calendar. Maintain accurate electronic medical records (EMR) and ensure compliance with privacy regulations. Assist with billing processes and insurance verification as needed. Coordinate communication between dental staff and patients to facilitate a seamless experience. Handle incoming correspondence, including emails and mail, directing them to the appropriate personnel. Maintain an organized filing system for patient records and office documents. Support the dental team by preparing necessary documentation for patient visits. Utilize software systems such as Tracker and RecallMax to manage patient information effectively.

Skills

Proficiency in using phone systems and managing multi-line phone operations. Experience in a dental or medical office setting is preferred, with knowledge of medical terminology being a significant advantage. Familiarity with electronic medical records systems, particularly Tracker or similar platforms. Strong organizational skills with the ability to multitask effectively in a fast-paced environment. Excellent verbal and written communication skills to interact professionally with patients and staff alike. Attention to detail is crucial for maintaining accurate records and scheduling appointments correctly. A proactive attitude towards problem-solving and improving office processes is highly valued.
Join our team as an Office Administrator where you will contribute significantly to our mission of providing outstanding patient care while enjoying a supportive work environment!

Job Type: Full-time

Benefits:

Dental care On-site parking
Schedule:

8 hour shift Day shift Monday to Friday Weekends as needed
Work Location: In person

Expected start date: 2025-06-09