Job Description

Dental Administration Manager

Job Type: Full-time, Permanent

Location: In person at Elements Dental

About Elements Dental

Welcome to Elements Dental! We're excited to invite talented professionals to join our team at our brand-new, state-of-the-art clinic. Our facility features a bright, spacious, and modern environment designed with both patients and team members in mind.

At Elements Dental, we pride ourselves on:

Delivering exceptional patient care in a cutting-edge setting Fostering a supportive and professional team culture Prioritizing job satisfaction and workplace wellness Offering comprehensive dental services including Family & Holistic Dentistry, Implants, Orthodontics, and surgical procedures
About the Role

We are seeking an experienced and motivated Dental Administration Manager to join our growing team. This is a pivotal role that supports our day-to-day operations and helps maintain the smooth, high-quality service that defines our practice.

If you're organized, detail-oriented, and ready to contribute to a dynamic and positive workplace, we want to hear from you!

Key Responsibilities

Oversee daily operations - Ensure the dental practice runs smoothly and efficiently on a day-to-day basis Schedule management - Coordinate patient appointments, manage the appointment calendar, and optimize scheduling to maximize productivity Staff supervision - Hire, train, and manage dental office staff including receptionists, dental assistants, and hygienists Policy implementation - Develop and enforce office policies, procedures, and protocols Customer service excellence - Ensure positive patient experiences and handle patient complaints or concerns Patient communication - Manage patient inquiries, appointment reminders, and follow-up communications
Qualifications & Skills

Requirements:

Minimum 5 years of proven experience as a dental administrator and, CDA or DDS degree In-depth knowledge of dental insurance and BCDA fee guide codes Excellent verbal and written communication skills Previous management or supervisory experience - Demonstrates leadership capability
Management and Leadership:

Team leadership - Ability to motivate and manage diverse staff Conflict resolution - Handle employee and patient disputes professionally Performance management - Conduct evaluations and provide feedback Delegation skills - Distribute tasks effectively
Assets:

Experience with Power Practice software Clinical dental experience
What We Offer

Competitive compensation for a full-time, permanent position

Extended health care benefits

On-site parking

Positive workplace culture focused on wellness and job satisfaction

Modern, state-of-the-art facility with the latest technology

Opportunities for professional growth and development

Wage $45-55 per hour

Website: elementsdental.ca

Job Types: Full-time, Part-time

Pay: $45.00-$55.00 per hour

Benefits:

Dental care Extended health care On-site parking Paid time off Vision care
Ability to commute/relocate:

Victoria, BC: reliably commute or plan to relocate before starting work (required)
Work Location: In person