Job Description

Job Summary

We are seeking a dedicated and organized Dental Receptionist to join our dental laboratory team. The ideal candidate will be the first point of contact from clients to the dental lab. Candidates must provide exceptional customer service while managing administrative tasks. This role requires a friendly demeanor, strong communication skills, and a keen attention to detail to ensure a smooth operation in the dental laboratory.

Duties

Schedule and confirm delivery dates of cases to be sent to dental offices. Answer phone calls and respond to dental office inquiries regarding cases. Learn and understand how to use "LabTrac" software. Knowledgable of medical and dental terminology, crowns, bridges, implants, dentures etc. Handle billing inquiries and process payments accurately. Maintain cleanliness and organization of the reception area. Communication between dental offices and laboratory staff to ensure seamless deliveries

Qualifications

Previous experience in a dental office or similar healthcare environment is preferred. Knowledge of dental laboratory practices is a plus. Familiarity with laboratory procedures and CAD technology is advantageous. Excellent interpersonal skills with the ability to communicate effectively with clients and team members. Proficient in using office software and dental management systems. Ability to multitask in a fast-paced environment while maintaining attention to detail.
If you are passionate about providing excellent patient care in a supportive team environment, we encourage you to apply for this rewarding opportunity as a Dental Laboratory Receptionist.

Thank you for applying,
We will only reach out to applicants who are suitable for this position within 1-2 weeks!

Job Type: Full-time

Pay: $20.00-$22.00 per hour

Expected hours: 40 per week

Benefits:

Casual dress Extended health care Life insurance On-site parking Vision care
Flexible language requirement:

French not required
Schedule:

8 hour shift Monday to Friday
Education:

Secondary School (required)
Experience:

Receptionist: 3 years (required)
Work Location: In person

Expected start date: 2025-06-16