We are seeking a friendly and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing front desk operations. This role requires a strong understanding of dental terminology & Insurance EOB, as well as proficiency in various office software systems. The Dental Receptionist will play a crucial role in ensuring a smooth and efficient workflow within the office.
Duties
Greet patients warmly and assist them with check-in and check-out processes.
Manage appointment scheduling and confirmations using Dentrix and electronic medical records systems.
Answer multi-line phone systems, addressing patient inquiries and directing calls appropriately.
Maintain accurate patient records, ensuring all information is up-to-date and compliant with privacy regulations.
Process insurance claims and verify patient insurance coverage.
Collaborate with dental staff to ensure seamless patient flow throughout the office.
Handle administrative tasks such as filing, data entry, and maintaining office supplies.
Qualifications
Must have previous experience as a Dental Receptionist or in a similar role within a dental or medical office.
Strong understanding of Dental terminology related to dental practices.
Excellent communication skills, both verbal and written, with a focus on providing outstanding customer service.
Ability to manage multiple tasks simultaneously in a fast-paced environment while maintaining attention to detail.
Experience with front desk operations and administrative duties is essential.
Knowledge of multi-line phone systems is required. Join our team and contribute to creating a welcoming environment for our patients while supporting the overall operations of our dental practice!
Hours: