We are seeking a dedicated and organized Dental Receptionist/Assistant to join our dynamic team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing the front desk operations of our dental office. This role requires a blend of administrative skills and dental office experience, ensuring a smooth and efficient patient experience.
Responsibilities
Greet patients warmly as they arrive and assist them with check-in procedures.
Schedule appointments and manage the dental office calendar effectively.
Handle incoming calls on a multi-line phone system, addressing inquiries and providing information about services.
Maintain accurate patient records using electronic medical records systems.
Process patient payments and insurance claims, ensuring all documentation is complete and accurate.
Communicate with patients regarding treatment plans, follow-up appointments, and any necessary paperwork.
Assist in maintaining a clean and organized front desk area to create a welcoming environment for patients.
Collaborate with dental staff to ensure seamless patient flow throughout the office.
Assist dentist in various procedures such as extractions, restorative, endo, with confidence and consistency.
Experience
Previous experience as a Dental Receptionist/Dental Assistant or in a similar role within a dental or medical office is preferred.
HARP certification is a must!
Familiarity with dental terminology and procedures is essential for effective communication with both patients and staff.
Proficiency in using Akitu One or similar dental software is highly desirable.
Experience with electronic medical records (EMR) systems is beneficial.
Strong administrative skills, including experience with front desk operations and managing multi-line phone systems.
Excellent interpersonal skills, with the ability to communicate clearly and compassionately with patients from diverse backgrounds.
A proactive approach to problem-solving and multitasking in a fast-paced environment is crucial for success in this role. Join our team as a Dental Receptionist where you can make a positive impact on our patients' experiences while growing your career in the dental field!
Job Types: Full-time, Part-time
Work Location: In person
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