Job Description

Job Summary

We are seeking a dedicated and friendly Dental Receptionist to join our team. The ideal candidate will have experience in a dental or medical office setting and will be responsible for managing front desk operations, ensuring a welcoming environment for patients, and facilitating efficient communication between patients and dental staff. The Dental Receptionist plays a crucial role in maintaining the flow of the office and providing exceptional patient care.

Responsibilities

Greet patients warmly upon arrival and assist with check-in procedures. Schedule appointments and manage the dental office calendar effectively. Handle incoming calls on a multi-line phone system, addressing inquiries and directing calls as necessary. Maintain accurate patient records using electronic medical records systems, including Epic and Dentrix. Process patient information, including insurance verification and billing inquiries. Assist with administrative tasks such as filing, data entry, and maintaining cleanliness in the reception area. Communicate effectively with dental staff to ensure seamless patient care and coordination of services. Provide information to patients regarding treatment plans, procedures, and office policies.

Qualifications

Previous experience as a Dental Receptionist or in a similar role within a dental or medical office is preferred. Familiarity with dental terminology and procedures is highly desirable. Proficiency in using electronic medical records systems; experience with Epic and Dentrix is a plus. Strong organizational skills with the ability to multitask in a fast-paced environment. Excellent communication skills, both verbal and written, to interact effectively with patients and staff. Experience handling front desk operations, including managing appointments and patient inquiries. Ability to work collaboratively within a team while also being self-motivated in individual tasks. If you are passionate about providing excellent patient service in a dental setting and meet the qualifications listed above, we encourage you to apply for this rewarding opportunity as our Dental Receptionist.
Job Type: Permanent

Work Location: In person