We are seeking a dedicated and organized Dental Receptionist/assistant to join our dynamic team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations of our dental office. This role requires a blend of administrative skills and knowledge of medical terminology, ensuring a smooth and efficient patient experience.
Responsibilities
Greet patients warmly as they arrive at the office and assist them with check-in procedures.
Schedule and confirm appointments using Dentrix or other electronic medical records systems.
Manage patient records accurately, ensuring all information is up-to-date and compliant with privacy regulations.
Answer phone calls promptly, addressing patient inquiries and directing calls to appropriate staff members.
Process patient payments and maintain accurate billing records.
Assist in maintaining a clean and organized front desk area.
Collaborate with dental staff to ensure seamless patient flow throughout the office.
Utilize medical terminology effectively when communicating with patients and staff.
Requirements
Previous experience in a dental office or medical office setting is preferred.
Proficiency in electronic medical records software is highly desirable.
Strong administrative skills with attention to detail and accuracy in data entry.
Familiarity with phone systems and excellent communication skills, both verbal and written.
Knowledge of medical terminology related to dental care is an asset.
Ability to multitask effectively in a fast-paced environment while maintaining professionalism.
A positive attitude and commitment to providing excellent patient care are essential for success in this role.
HARP certification
Join our team , where you will play a vital role in creating a welcoming environment for our patients while ensuring efficient office operations!
Job Types: Full-time, Part-time
Pay: From $19.00 per hour
Benefits:
Dental care
On-site parking
Work Location: In person
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