Job Description

Job Overview

We are seeking a dedicated and organized Dental Assistant/Receptionist to join our team. We are mainly searching for an RDA who is willing to cross train for admin in the future. The ideal candidate will have a strong background in dental office setting and will be responsible for managing front desk operations, ensuring a smooth patient experience, and maintaining accurate records. This role is crucial in providing exceptional customer service and supporting the overall efficiency of our dental practice.

Responsibilities

Greet patients warmly and manage check-in and check-out processes. Schedule appointments and confirm patient visits using electronic medical records systems. Handle incoming calls on a multi-line phone system, addressing inquiries and directing calls as necessary. Maintain patient records with accuracy, ensuring all information is up-to-date and compliant with privacy regulations. Process patient payments and manage billing inquiries. Assist in managing the flow of patients within the office to optimize scheduling efficiency. Collaborate with dental staff to ensure seamless communication regarding patient care and treatment plans. Utilize software such as Dentrix and Epic for scheduling, record keeping, and billing purposes.

Skills

Proven experience as a Dental Assistant or in a similar role within a medical office environment. Familiarity with dental terminology and procedures to effectively communicate with patients and staff. Proficiency in using electronic medical records systems and dental software (GOLD). Strong administrative skills with experience in office management tasks. Excellent communication skills, both verbal and written, to interact effectively with patients and team members. Ability to multitask in a fast-paced environment while maintaining attention to detail. Experience handling multi-line phone systems efficiently. Join our team as a Dental Assistant where your skills will contribute to creating a welcoming environment for our patients while supporting the operational success of our practice.
Job Types: Full-time, Part-time

Pay: $25.00-$29.00 per hour

Work Location: In person