Job Description

Job Summary

We are seeking a friendly and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointments, patient records, and administrative tasks with professionalism and efficiency. This role is essential in providing a positive patient experience and ensuring smooth daily operations within the dental office. Prior dental or medical office experience, along with proficiency in electronic medical records, is highly valued.

Responsibilities

Greet patients warmly and professionally upon arrival and departure Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages Verify patient information and update electronic medical records accurately using systems such as Dentrix and Epic Collect patient payments and explain billing procedures clearly Prepare and organize patient charts for upcoming appointments Assist with administrative tasks including filing, faxing, and correspondence Coordinate with dental staff to ensure timely patient flow and appointment scheduling Maintain a clean and organized front desk area to promote a welcoming environment

Skills

Proficiency in dental office software such as Dentrix and Epic is preferred Strong knowledge of medical terminology relevant to dentistry and healthcare settings Experience with electronic medical records (EMR) systems Excellent communication skills, both verbal and written Ability to handle multi-line phone systems efficiently Previous experience in a dental or medical office environment is highly desirable Strong organizational skills with attention to detail Professional demeanor with exceptional customer service abilities Familiarity with office administrative procedures and front desk operations
Job Types: Full-time, Permanent

Work Location: In person