Job Description

About Us:

We're a friendly, fast paced general practice serving families in the Bayview and Eglinton area. We run a patient-first, friendly front desk and value clear communication, efficiency, and empathy. Our team focuses on patient care while maintaining a comfortable and welcoming atmosphere.

The Role:

You'll be the first and last point of contact for our patients - managing phones, scheduling, treatment planning, taking payments, and sending electronic claims and estimates, answering questions - while keeping the day running smoothly with a smile!

The ideal candidate must possess excellent communication skills, is friendly and personable, can multitask and is an enthusiastic team player who is dedicated to patient care. We are a paperless office so computer literacy and proficiency are required. Excellent written and verbal English language skills are also a requirement.

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

Key Responsibilities:

Greet patients, answer multi - line phones, manage email/text inquiries Schedule and confirm appointments, optimize the day for provider time Present treatment plans and fees, collect payments at time of service Create accurate estimates, process predeterminations, and send electronic claims Verify insurance details for estimates, explain coverage/limitations clearly to patients Check patients in/out, update charts, medical histories, alerts, and consents Coordinate recalls and unscheduled treatment follow ups Prepare day sheets, support smooth handoff with clinical team Manage referrals, specialist correspondence, and lab cass Maintain reception cleanliness Protect patient privacy and follow infection control Support basic AR follow ups and insurance statement payments

Qualifications:

Current CPR/WHMIS Certification or willing to obtain High school Diploma or Equivalent Fun, confident, positive and forward thinking. Hard-working, ethical, punctual, reliable, responsible and accountable. Capable of working in a fast-paced office and handling stressful situations. Capable of prioritizing and executing multiple tasks. Proficiency in Microsoft operating systems and applications is a must. Proficient typing skills. Must be able to work independently and as part of a team. Must be willing to learn and adapt to new ideas & techniques. Must be able to efficiently take direction. Perform trained skills proficiently and consistently. Excellent communication and customer service skills are required.

How to Apply

Please submit all resumes to: YNDentist@gmail.com

Job Type: Full-time

Pay: $34,400.00-$80,602.07 per year

Work Location: In person