Job Description

Position:

Dental Administrator

Location:

Rocky Mountain House, AB

Clinic:

Aspen Dental Clinic

We know that exceptional patient care goes beyond scheduling appointments and processing paperwork--it's about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free.

We're looking for a skilled and compassionate Dental Administrator to join our team at Aspen Dental, a proud part of the Passion Dental Group. Whether you're early in your career or bring years of experience, you'll be joining a supportive, professional environment where you can bring your expertise, energy, and empathy to the front desk.

Specifics about the role:

Job Type: Full-Time Schedule: Monday-Friday 8:00 am-4:00 pm. No evenings or weekends

About the Clinic:

At our dental practice in Rocky Mountain House, we take pride in creating confident, healthy smiles for our patients--and a supportive, positive environment for our team. Our experienced and knowledgeable team uses the latest dental techniques to provide exceptional care, and we're looking for someone who shares our passion for putting patients first.

We value team members who are compassionate, reliable, and great communicators. If you thrive in a fast-paced environment, enjoy working collaboratively, and bring a friendly, professional attitude to everything you do, you'll feel right at home here. You'll play a key role in helping patients feel comfortable, heard, and supported in achieving their oral health goals.

Join us and be part of a team that's dedicated to delivering top-quality care and creating a welcoming experience for every patient.

What you'll do:

Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for Manage phone calls, direct inquiries, and efficiently book appointments Maintain and organize the patient database with accuracy and confidentiality Oversee insurance claims, billing systems, and follow up with insurance companies Establish and manage office protocols to keep operations running smoothly Coordinate and optimize appointment schedules Provide leadership and foster a team culture focused on outstanding client service

What you'll bring to the role:

Minimum of 1 year of experience in a dental clinic environment would be considered an asset Knowledge of dental billing and insurance protocols Proficiency with Microsoft Office; experience with Dentrix is an asset Strong communication skills - both verbal and written Excellent problem-solving abilities and attention to detail Friendly, professional demeanor with a patient-first mindset Ability to multi-task and thrive in a dynamic, fast-paced environment

Who we are:

Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more.

Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. If you require accommodation through any aspect of our process, please let us know by emailing careers@passiondental.ca.

#PassionMP

Job Type: Full-time

Benefits:

On-site parking
Schedule:

8 hour shift Day shift Monday to Friday No weekends
Experience:

Dental admin: 1 year (preferred)
Work Location: In person