Job Description

About Us:

Forest Manor Dental is a well-established, patient-focused dental practice located in the heart of North York. We pride ourselves on offering personalized dental care in a welcoming and friendly environment. We are seeking a motivated, experienced Senior Administrative Assistant to join our team and help ensure our front office runs smoothly and efficiently.

Key Responsibilities:

As a Dental Administrator, you will support the day-to-day administrative operations of the practice. Your duties will include:

Scheduling and rescheduling patient appointments Handling phone calls and email inquiries in a professional, patient-focused manner Assisting with patient intake and ensuring records are updated accurately Supporting billing processes, including processing payments and assisting with insurance claims Coordinating with dental staff to ensure smooth patient flow and care Helping maintain office organization and assisting with supply ordering as needed Providing general administrative support to the team and learning office systems and workflows

Qualifications and Skills:

Minimum of 1 year of administrative experience, preferably in a dental or healthcare setting Strong organizational skills and attention to detail Basic knowledge of dental or medical billing is an asset (training provided) Familiarity with dental practice management software (e.g., Open Dental, or willingness to learn) Good communication skills, both written and verbal Ability to manage multiple tasks in a fast-paced environment A positive, patient-oriented attitude and willingness to learn and grow in the role

Why Join?

Competitive salary and benefits package A supportive and friendly work environment Opportunities for professional growth and development Convenient location in North York, accessible by public transit
Job Type: Full-time

Pay: $22.00-$26.00 per hour

Expected hours: 30 - 40 per week

Benefits:

Dental care Extended health care Paid time off
Application question(s):

Are you comfortable working in an onsite setting? Are you willing to undergo a background check, in accordance with local law/regulations? How many years of experience do you have with Dental Insurance claims in Canada?
Experience:

Dental Office: 1 year (required) Administrative Assistance: 1 year (required) Appointment Scheduling: 1 year (preferred) Open Dental Software: 1 year (preferred)
Work Location: In person